The Department of Education announced improvements to the Public Service Loan Forgiveness Help Tool, which borrowers use to apply for the program. The improved tool is part of the Department’s extensive efforts to fix a public service loan forgiveness program that was so broken that most borrowers who performed their required ten years of service had their loan forgiveness applications denied. The improved tool should make it easier for borrowers to apply and qualify for loan forgiveness for public service.  

The Department also said in its Monday announcement, which coincided with the start of Public Service Recognition Week, that over 625,000 borrowers have received more than $42 billion in Public Service Loan Forgiveness since October 2021.  In 2021, the Department announced a reset opportunity for borrowers to reapply for public service forgiveness.  While the program was launched under special authority provided by temporary Covid rules, the effort was designed to correct the years of problems associated with the program.